One of the common reasons to get a hosting server of your own is the fact that you shall have full control over the software environment and you'll be able to install anything you wish. This will permit you to run applications which require particular software to be present on the hosting server, which is not possible with a shared Internet hosting server in which you can install software only in the account, but not on a root level. In case you aren't very familiar with this type of matters, nonetheless, you might experience problems because managing a hosting server of your own differs from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, so our admins will be able to handle a variety of tasks which should be performed or can resolve various problems that you may experience.
Installation and Troubleshooting in VPS Hosting
The upgrade features an hour of custom work on your hosting server, so in the event that you get any one of our virtual private servers plans, you can benefit from this service and have our administrators carry out a variety of tasks that you can't perform yourself or you simply have no time. They can install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any app that does not work properly for some reason. You'll be able to add the upgrade to your package as often as you would like depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left inside your billing CP. Our Managed Services upgrade provides thirty minutes of custom work on your machine also, but just in case you require more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Web Hosting
You may add the upgrade to any of the Linux dedicated servers hosting packages which we offer at any time that you need it. If you need some custom work from our admins just after your server is set up, you could get the upgrade during the hosting server signup procedure, or if you need something to be performed later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service includes sixty minutes of work from our admins on your hosting server, so if you encounter any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in case you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it provides.