Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving excellent quality support without delay is our high priority, so that we back up each Linux website hosting plan with a one hour ticket reaction guarantee. As soon as you post a ticket or drop an e–mail, our customer tech support crew will try their best to offer the most satisfactory solution to your case and to offer help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is supplied by a crew of professional specialists who’re prepared to reply to your request immediately. You’re able to get in touch with the support crew by starting a customer assistance ticket from your Site Control Panel or by submitting us an e–mail. On working days, you may also contact us on the phone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while performing tasks within the Control Panel, you could always simply click the Help key and see your issue in the group of articles or blog posts that will appear. We have also turned almost all content articles into training videos. The list of video clips will come up if you pick the Videos key available on the top right.