1 hour ticket response
We are specialized in supplying a prompt and adequate answer to every support ticket posted by a customer. Our practiced help desk support staff representatives will examine your issue and will think of the most effective option. We offer a 1–hour response time guarantee for all client support tickets. In reality, the average support ticket response time has proved to be twenty minutes.
A Top–Class Client Support Service
We have a team of web hosting support techs who are prepared to respond to all your queries whenever you are in need of support. The vast majority of our technicians have lots of years of experience in the Linux website hosting arena, which suggests that you can constantly rely on fast and appropriate answers to your queries.
An Intuitive Help Center Section
To help you find a quick suggestion on how you can use a given feature, we have implemented a very user–friendly Help Center section in our Site Control Panel. You can browse through an extensive collection of web hosting account administration articles and website administration articles, take a peek at our F.A.Q. database or check out our educational video tutorials.
