Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Site Control Panel you can find an in–depth Help section offering a ton of educational articles and frequently asked questions. They are contributed by our support team of well–trained techs. Just type in your question and our intelligent platform will provide you with the best possible answer.

  • Top quality support service

  • Educational Videos

  • If you prefer to watch how a task is achieved or how an issue is resolved, rather than just reading about it, then check out our collection of instructional video tutorials. They address different issues and will help you quickly find your way around our Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 client care service and a 60–minute ticket response time guarantee. Our knowledgeable tech support engineers will be available to you 24x7 to reply to your queries and to sort out any problem that you might possibly encounter. Simply open a customer support ticket from the Help Center and we’ll reply back to you momentarily.